Delivery & Returns
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Delivery
We aim to dispatch all items placed before 2PM the same day (this isn't always possible but we will try our best!).
Items under 2KG will be sent with Evri 48 hour.
Items over 2KG will be sent with DHL Parcel 24 hour.
If your order is urgent, please message us before placing to confirm that we can dispatch same day.
Returns
We accept returns up to 30 days after the order date.
If you have changed your mind about your order you are responsible for the cost of returning.
If you have received a damaged or faulty item, please contact us and we will resolve this.
We are unable to replace/ refund items that have unsuccessful germination. Gardening has many factors that cause successful/ failed germination and once the seeds leave our warehouse we have no control over what happens next.
Once we receive the return and check it over a full refund will be issued for the items returned.
Return Address: WAREHOUSE. Eastfield House, Bellasize, Goole, DN14 7XS
Postcodes we do not deliver to:
London-
E1, EC, SE1, SE11, SW1, WC, W1
Isle of Wight-
PO30-PO41
Northern Ireland-
BT1-BT67, BT68-BT71, BT74-BT82, BT92-BT94
Republic of Ireland
Scotland-
AB35-AB38, AB54-AB56, IV1-IV63, PA21-PA38, PA80, PH17-PH26,
PH30-PH41, PH49-PH50, KW1-KW14, FK18-FK21
Offshore Islands
Guernsey-
GY1-10
Jersey-
JE1-5
Isle of Man-
IM1-IM9, IM88-IM87, IM99
Scotland-
HS1-HS5, HS6-HS8, HS9, KA27-KA28, PA20, PA41-PA49, PA60-PA61,
PA62-PA75, PA76-PA78, ZE1, KW15-KW17, PH42-PH44, ZE2-ZE3
Scilly Isles-
TR21-TR25